FREE UK delivery for orders containing full priced footwear. Orders are delivered within 3-7 working days to UK & Europe, 3-10 working days for International orders.
For more returns information, please visit our delivery page
Easy Returns We are happy to offer a refund on unsuitable goods returned in their original condition, unworn and undamaged, together with the despatch note or purchase receipt within 14 days of receipt of your order.
From UK mainland, Northern Island and Isle of Wight Drop off at your local Post Office.
For more returns information, please visit our returns page.
If you're not sure which shoe size to go for, use our guide below to find the best fit. Foot length - from the end of your toes to the rear of your heel. Width - the circumference around the ball of your foot. All tall boots come in standard width, if the standard looks a little snug, we suggest sizing up. Ankle boots are available in both standard and wide fit.
| EU | UK | US | AU | Foot Length mm | Width mm (Standard) | Width mm - Ankle Only (wide) |
|---|---|---|---|---|---|---|
| 35 | 2 | 5 | 4.5 | 217 | 223 | 230 |
| 36 | 3 | 6 | 5.5 | 224 | 226 | 233 |
| 37 | 4 | 6.5 | 6.5 | 230 | 230 | 236 |
| 38 | 5 | 7.5 | 7.5 | 237 | 233 | 240 |
| 39 | 6 | 8 | 8.5 | 244 | 236 | 243 |
| 40 | 7 | 9 | 9.5 | 250 | 240 | 246 |
| 41 | 8 | 10 | 10.5 | 257 | 243 | 250 |
| 42 | 9 | 11 | 11.5 | 263 | 246 | 253 |
| 43 | 10 | 12 | 12.5 | 270 | 250 | 256 |
United StatesAside from being beautiful, these boots are butter soft and comfortable to wear all day right out of the box! Love!
CanadaI received the standard boot instead of the wide boot. I couldn’t even get in on with the zipper undone. Return was handled quickly and efficiently. I would not order a wider boot without being able to try it on as shipping back and forth becomes very expensive.
