Delivery Options
UK Delivery - Free on Full Priced Footwear
| UK Standard | Cost | How long will it take? |
| UK standard |
FREE for orders containing full priced footwear £5 per order for sale products/ product care only |
Next working day *If orders are placed by 1pm |
|
UK next working day before 12 Order by 1pm Monday - Friday |
£10 per order | Next working day before 12 |
|
UK Saturday/Sunday Order by 1pm Monday - Friday |
£14 per order | Next Saturday/Sunday |
Important information about Delivery
- Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
- All parcels are fully traceable after despatch.
- If you pay a delivery charge, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
- Delivery of product care is chargeable unless these items are ordered with full price footwear.
- Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
- If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.
- UK Next day/ weekend delivery services are only available for UK mainland, and the following postcode areas are restricted: AB1-99, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, BT1-94, IM1-99, GY1-10, JE1-5.
International Delivery
| Delivery Option | Cost | How long will it take? |
|
Zone 1 Belgium - ROI – Luxembourg – Netherlands |
£15 | 2-5 working days |
|
Zone 2 France – Germany, Guernsey – Jersey – Monaco |
£15 | 2-5 working days |
|
Zone 3 Austria – Denmark – Finland – Italy – Portugal – San Marino – Spain – Sweden – Vatican City |
£20 | 3-7 working days |
|
Zone 4 Andorra – Bulgaria – Croatia – Czech rep – Estonia – Greece – Hungary – Latvia – Lithuania – Poland – Romania – Slovakia – Slovenia |
£20 | 4-7 working days |
|
Zone 5 Gibraltar – Liechtenstein – Norway – Switzerland |
£30 | 4-7 working days |
| United States of America | £15 | 3-7 working days |
| Australia | £15 | 3-7 working days |
| Canada | £15 | 3-7 working days |
| Turkey | £15 | 3-7 working days |
| India | £20 | 3-7 working days |
| New Zealand | £20 | 3-7 working days |
| United Arab Emirates | £20 | 3-7 working days |
| Japan | £20 | 3-7 working days |
| China | £20 | 3-7 working days |
Important information about Delivery
- Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
- All parcels are fully traceable after despatch.
- If you pay a delivery charge, and the goods were delivered to a destination within the European Union, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
- Delivery of product care is chargeable unless these items are ordered with full price footwear.
- Exclusive of import duties and taxes where applicable.
- We cannot deliver to PO Boxes.
- Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
- If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.