FREE UK delivery for orders containing full priced footwear. Orders are delivered within 3-7 working days to UK & Europe, 3-10 working days for International orders.
For more returns information, please visit our delivery page
Easy Returns We are happy to offer a refund on unsuitable goods returned in their original condition, unworn and undamaged, together with the despatch note or purchase receipt within 14 days of receipt of your order.
From UK mainland, Northern Island and Isle of Wight Drop off at your local Post Office.
For more returns information, please visit our returns page.
If you're not sure which shoe size to go for, use our guide below to find the best fit. Foot length - from the end of your toes to the rear of your heel. Width - the circumference around the ball of your foot. All tall boots come in standard width, if the standard looks a little snug, we suggest sizing up.
| EU | UK | US | AU | Foot Length mm | Width mm (Standard) | |
|---|---|---|---|---|---|---|
| 35 | 2 | 5 | 4.5 | 217 | 223 | |
| 36 | 3 | 6 | 5.5 | 224 | 226 | |
| 37 | 4 | 6.5 | 6.5 | 230 | 230 | |
| 38 | 5 | 7.5 | 7.5 | 237 | 233 | |
| 39 | 6 | 8 | 8.5 | 244 | 236 | |
| 40 | 7 | 9 | 9.5 | 250 | 240 | |
| 41 | 8 | 10 | 10.5 | 257 | 243 | |
| 42 | 9 | 11 | 11.5 | 263 | 246 | |
| 43 | 10 | 12 | 12.5 | 270 | 250 |
AustraliaThese boots are excellent quality, like all Duoboots boots. However, the colour and fit are not as they appear in the photos. They are such a dark brown as to almost be black, and they are oddly wide around the very top, which isn't the look I was after, so I decided to return them. I purchased a size 40 with a 38cm calf. Also very disappointing to have to pay AU$99 shipping to receive them and then also pay for the postage to return them, on top of paying nearly AU$500 for the actual product. I'd still recommend them as they are gorgeous, but for international customers, there is a bit of a risk in that they might not be quite what you're expecting, and they're very expensive.
United KingdomThese are absolutely beautiful boots. Unfortunately I had to send back as I couldn't do up past my ankle (32cm) / gaped in a strange way at the top (35cm). There seemed to be a huge difference in sizing between the two options. I've had two pairs of duo boots previously and not had this issue. Really disappointed at having to pay postage for both delivery and return for 'sale' boots that are not cheap.
United KingdomFast delivery and lovell boots however too tight on the ankle area. Had to return
United KingdomExcellent, size good and fit like gloves. Love these boots.
United StatesThese boots are everything I hoped. Beautiful leather, rich color and AMAZING FIT!!!
