FREE UK delivery for orders containing full priced footwear. Orders are delivered within 3-7 working days to UK & Europe, 3-10 working days for International orders.
For more returns information, please visit our delivery page
Easy Returns We are happy to offer a refund on unsuitable goods returned in their original condition, unworn and undamaged, together with the despatch note or purchase receipt within 14 days of receipt of your order.
From UK mainland, Northern Island and Isle of Wight Drop off at your local Post Office.
For more returns information, please visit our returns page.
If you're not sure which shoe size to go for, use our guide below to find the best fit. Foot length - from the end of your toes to the rear of your heel. Width - the circumference around the ball of your foot. All tall boots come in standard width, if the standard looks a little snug, we suggest sizing up. Ankle boots are available in both standard and wide fit.
|EU||UK||US||AU||Foot Length mm||Width mm (Standard)||Width mm - Ankle Only (wide)|
The boots are a perfect fit and the service from the team was excellent. I would highly recommend.
I know this has been said many times already, but these really are the best boots I have ever owned. They fit perfectly, and are really comfortable. The leather is beautifully soft, and wearing them feels fabulous. I would highly recommend them, well worth the money.
This is my second pair. My first pair is one in patent leather color pewter which I bought last year because the classic leather was sold out in the size I needed and I fell in love with the boot’s silhouette. I haven’t seen anything as pretty as Freya anywhere else. I was thrilled when I saw that the classic black leather Freya model is back in this year’s program. I am now even glad I wasn’t able to get a pair last time because the 2022 Freya model comes with an innovative stretch panel. This makes the boot incredibly versatile to not only wear under skirts but also over jeans. Well done on the design! The quality of the boot is top notch. The leather is soft and feels amazing, the lining is of high quality and walking comfort is guaranteed with the foam insole. Zippers are sturdy and all the detail on Freya is simly perfect. I would love to give 5+ stars because the boot is that good! Unfortunately though Duo had to make the drastic decision to stop selling to customers on mainland Europe. Thanks to all the people who voted for a Brexit, and those taking advantage of Brexit, the import fees are horrendously high for Duo who had to absorb the costs for returns. I purchased my pair two days after duo stopped selling into Europe. Even though I know my size and obviously did not want to return the product no exception could be offered which I understand. I was able to get my pair of Freya in the end through a contact who was willing to help out. I paid an additional 100+ GBP for shipping and import (mind you, shipping with insurance was 17 GBP only, the rest was all import tax). Despite the hurdles and additional markup that no one else than only politicians benefit from it was worth it for getting a pair of Freya. I’m happy with my new boots.
OMG! The boots fit like a pair of gloves! Calf size is perfect, inner lining of the boots is supersmooth and very comfy to wear. And the design is extremely elegant, timeless. Can’t wait for this size to become available in brown (but please wait until I’ve replenished my funds )