FREE UK delivery for orders containing full priced footwear. Orders are delivered within 3-7 working days to UK & Europe, 3-10 working days for International orders.
For more returns information, please visit our delivery page
Easy Returns We are happy to offer a refund on unsuitable goods returned in their original condition, unworn and undamaged, together with the despatch note or purchase receipt within 14 days of receipt of your order.
From UK mainland, Northern Island and Isle of Wight Drop off at your local Post Office.
For more returns information, please visit our returns page.
If you're not sure which shoe size to go for, use our guide below to find the best fit. Foot length - from the end of your toes to the rear of your heel. Width - the circumference around the ball of your foot. All tall boots come in standard width, if the standard looks a little snug, we suggest sizing up. Ankle boots are available in both standard and wide fit.
EU | UK | US | AU | Foot Length mm | Width mm (Standard) | Width mm - Ankle Only (wide) |
---|---|---|---|---|---|---|
35 | 2 | 5 | 4.5 | 217 | 223 | 230 |
36 | 3 | 6 | 5.5 | 224 | 226 | 233 |
37 | 4 | 6.5 | 6.5 | 230 | 230 | 236 |
38 | 5 | 7.5 | 7.5 | 237 | 233 | 240 |
39 | 6 | 8 | 8.5 | 244 | 236 | 243 |
40 | 7 | 9 | 9.5 | 250 | 240 | 246 |
41 | 8 | 10 | 10.5 | 257 | 243 | 250 |
42 | 9 | 11 | 11.5 | 263 | 246 | 253 |
43 | 10 | 12 | 12.5 | 270 | 250 | 256 |
Lovely quality , sizing not correct but that got sorted .. Only problem , width of boot is not enough , had to use shoe stretchers to widen the fit across the toes Mrs is now happier , but unlike me a shoes, they don’t give choice of widths ..
Very comfortable, I bought my first pair over 25years ago
I was so excited to find a brand that provided custom calf measurements. I followed the tutorials and figured out my shoe and calf size. When my boots came, they fit well in the calves and I liked the quality and equestrian style. But, they were sooooo narrow! I have medium-wide feet and my toes were cramped and rubbing on the side of the boot. Unfortunately I had to return. I’m surprised and disappointed that for a company built on customization, there were no customization options for shoe width. I emailed customer service and was told all of their styles over a certain size (I can’t remember which, but it was pretty large) automatically came in wide width. Maybe instead of assuming your customers’ shoe width, you should let them choose? Or at least make it clear on the product page so I don’t have to lose $20 returning boots I wouldn’t have ordered in the first place had I known they were narrow.
Lovely and perfect calf fit. But too tight across the toes/feet. Would be good to have a wider foot option. Sadly can’t wear them.
I’m short with wide calves- not easy to get boots but was delighted with the fit of these. I will definitely be buying again